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Canceling a speaker
   
Canceling a SpeakerI don't know of anyone who has not had to cancel something at sometime in their life.  It's like that old saying about the "best laid plans of mice and men."  Some cancellations create small adjustments and minor inconveniences while others can create shock waves like an LA.Tremor.  Some people don't think twice about eating a portion of a non-refundable plane ticket that they suddenly couldn't use; while others will rant and rave for weeks about the loss.For most planner and speakers, these situations are more on the "shock wave" of the scale.  So what happens when you cancel out on a meeting?  Well, hotels and speakers are very similar.  For the most part, they only have their time to sell, and that's a very important point to remember.  When you cancel your meeting far enough in advance, the odds are substantial that both hotel and speaker can re-book other clients. Keep in mind that on the average it is harder for the hotel to re-book than the speaker.  In the production chain of putting together a conference, the first item that follows the selection of the dates is usually the site location.  Thus, where a convention might pick a site two years in advance, they may not get around to speaker selections for another ten to twelve months or even later.  Since hotels and conference centers vary tremendously in how they handle cancellations, we will not discuss that aspect but rather look at what happens with the speaker.If you have to cancel a speaker less than six months before the meeting time, check your contract for the potential penalties.  Most speakers and their bureaus require a deposit fee to be made at the time of signing.  Bureaus commit their speaker to the planner in exchange for a deposit on his or her fee.  If cancellation does occur, it is common to have a sliding penalty scale that moves upward as the date approaches. Sometimes a bureau can apply a portion of the fee to a new contract if the planner intends to reschedule and especially when multiple dates are involved.  We realize that no one likes to spend money for services they didn't use, but as one planner told us, "I felt a lot better about the cancellation fee when I put myself in the speaker's shoes and asked myself how would I feel if my boss decided to cancel my next paycheck through no fault of mine?"The thing to keep in mind is the fact that both speaker and a bureau want to continue doing business with you in the future so they are going to be as flexible as humanly possible with in reason.  The last thing a professional speaker or a reputable bureau is going to do is stick it to a client because something suddenly came into play that was out of their control!
 
   

Our Speakers

  • Afterburner Seminars - Communication, Peak Performance, Patriotic, Teamwork / Teambuilding, Sales, Leadership

  • Tony Alessandra - Sales, Customer Service, Communication, Management, Teamwork / Teambuilding, Diversity

  • Jeff Blackman - Change, Customer Service, Negotiation, Sales, Business Growth

  • Benjamin Akande - Business Growth, Leadership, Branding, Management, Business Trends

  • John Alston - Attitude, Performance Improvement, Stress, Change, Communication, Motivation

  • Vincent Amanor-Boadu - Agriculture, Strategic Planning

  • Carol Grace Anderson - Motivation, Change, Stress, Attitude, Healthcare, Life Balance

  • Dr. Barry Asmus - Economy, Global Economics, Healthcare, Patriotic, Business Trends

  • Holly Atkinson - Media, Women's Health, Business, Women in Society, Health & Nutrition

  • Emory Austin - Cancer, Communication, Leadership, Change, Customer Service, Motivation

  • Byrd Baggett - Leadership, Teamwork / Teambuilding, Sales

  • Rick Barrera - Customer Service, Future, eCommerce, Business Growth, Change, Branding

  • Harry Beckwith - Marketing/Merchandising, Sales, Customer Service, Strategic Planning, Business Growth, Branding

  • Arden Bercovitz - Change, Leadership, Motivation, Creativity, Character Portrayals, Diversity

  • Jeff Blackman - Change, Customer Service, Negotiation, Sales, Business Growth

  • Ira Blumenthal - Strategic Planning, Marketing/Merchandising, Change, Business Growth, Branding, Partnering/Strategic Advantage

  • Wally Bock - Technology, Sales, Business Trends, Leadership, Strategic Planning

  • Walter Bond - Leadership, Peak Performance, Change, Sales, Motivation, Attitude

  • Dr. Joan Borysenko - Healthcare, Best-selling author, Life Balance, Women's Health, Wellness

  • Charlie Brennan - Customer Service, Sales

  • Joan Brock - Best-selling author, Change, Family, Inspirational, Health & Nutrition, Women in Society

  • Michael Broome - Humor, Motivation, Sales, Teamwork / Teambuilding

  • Les Brown - Motivation, Empowerment, Goal Setting, Life Balance, Communication, Sales

  • Frank Bucaro - Ethics/Integrity, Business, Management, Leadership, Attitude, Corporate responsibility

  • Bob Burg - Networking, Conflict Resolution, Business Growth, Performance Improvement, Communication, Sales

  • Daniel Burrus - Future, Business Trends, Technology, Internet, Strategic Planning, Business Growth

  • Joe Calhoon - Goal Setting, Communication, Business Growth, Leadership

  • Joe Calloway - Performance Improvement, Best-selling author, Peak Performance, Business, Motivation, Customer Service

  • James Canton - Global Economics, Success, Economy, Business, Motivation, Change

  • Dave Carey - Motivation, Inspirational, Teamwork / Teambuilding, Coaching, Organizational Development, Leadership

  • Jim Carroll - Future, Business Trends, Change, Global Economics, Business Growth, Leadership

  • Jim Cathcart - Leadership, Sales, Customer Service, Peak Performance, Business Growth, Presentation Skills

  • Tim Cavanagh - Humor, Master of Ceremonies, Entertainment

  • Eric Chester - Employees/Workforce, Generation Issues, Management, Performance Improvement, Future, Education

  • Christine Clifford Beckwith - Sales, Marketing/Merchandising, Healthcare, Humor, Inspirational, Cancer

  • Captain Gerald Coffee - Vision/Purpose, Leadership, Inspirational, Communication, Creativity, Change

  • Roger Crawford - Motivation, Inspirational, Peak Performance, Empowerment, Sports/Athletics, Attitude

  • Pat Croce - Goal Setting, Sports/Athletics, Leadership, Competition, Motivation, Teamwork / Teambuilding

  • Li Cunxin - Empowerment, Peak Performance, Motivation, Goal Setting, Vision/Purpose, Success

  • Derek Daly - Sports/Athletics, Motivation, Teamwork / Teambuilding, Performance Improvement

  • Scott Deming - Business, Branding, Customer Service, Entertainment, Leadership, Teamwork / Teambuilding

  • Dr. Mark DeVolder - Change, Teamwork / Teambuilding, Diversity, Leadership, Motivation, Communication

  • Maddy Dychtwald - Business Trends, Marketing/Merchandising, Business Growth, Consumer Trends

  • Bob Eubanks - Celebrity, Communication, Diversity, Life Balance, Master of Ceremonies, Success

  • Durwood Fincher - Entertainment, Humor

  • Roy Firestone - Entertainment, Sports/Athletics, Humor, Motivation, Character Portrayals

  • Tom Flick - Leadership, Teamwork / Teambuilding, Change, Customer Service, Sales, Sports/Athletics

  • Ed Foreman - Inspirational, Peak Performance, Performance Improvement, Success

  • Colleen Francis - Sales, Negotiation, Customer Service, Business Growth

  • Juliet Funt - Stress, Communication, Presentation Skills, Life Balance, Parenting, Inspirational

  • Tim Gard - Humor, Leadership, Stress, Motivation

  • LaDonna Gatlin - Inspirational, Motivation, Attitude, Change, Empowerment, Ethics/Integrity

  • Steve Gilliland - Teamwork / Teambuilding, Customer Service, Leadership, Motivation, Attitude, Change

  • Joyce Gioia Herman - Human Resources/Labor Relations, Business Trends, Future, Inspirational, Employees/Workforce, Management

  • Dave Gorden - Healthcare, Teamwork / Teambuilding, Business of Healthcare, Empowerment, Motivation, Management

  • Keith Harrell - Motivation, Leadership, Change, Attitude

  • Sue Hershkowitz-Coore - Best-selling author, Sales, Communication, Business, Performance Improvement, Success

  • Vicki Hitzges - Peak Performance, Teamwork / Teambuilding, Stress, Motivation, Relationships, Customer Service

  • Suzie Humphreys - Motivation, Inspirational, Humor

  • Wayne Humphreys - Change, Agriculture, Humor, Motivation

  • Don Hutson - Motivation, Sales, Communication, Leadership

  • Chad Hymas - Inspirational, Motivation, Leadership, Safety/Security, Change, Communication

  • Ralph Jacobson - Organizational Development, Leadership, Change, Human Resources/Labor Relations

  • Craig Karges - Magic, Entertainment, Empowerment, Motivation, Peak Performance, Success

  • Consuelo Castillo Kickbusch - Diversity, Military, Education, Leadership, Inspirational

  • Frank King - Humor, Motivation, Health & Nutrition, Political, Character Portrayals, Current events

  • Robert Kriegel - Business, Change, Creativity, Sales, Leadership, Future

  • Jay Lehr - Agriculture, Environmental Policy, Aging, Health & Nutrition, Retirement/Aging, Green / Environment

  • Patrick Lencioni - Leadership, Change, Organizational Development, Teamwork / Teambuilding

  • Mary LoVerde - Life Balance, Stress

  • George Ludwig - Sales, Peak Performance, Wealth Building, Psychology

  • Jerry Markbreit - Motivation, Sports/Athletics, Teamwork / Teambuilding

  • Damian Mason - Humor, Political, Agriculture, Celebrity, Business

  • Mark Mayfield - Change, Customer Service, Humor, Stress, Entertainment, Creativity

  • Jack McCall - Leadership, Motivation, Change, Humor

  • Eileen McDargh - Life Balance, Leadership, Change, Motivation, Women in Society, Communication

  • Kelly McDonald - Business Trends, Marketing/Merchandising, Advertising/Public Relations, Diversity, Business Growth, Generation Issues

  • Scott McKain - Customer Service, Leadership, Business Growth, Branding, Business, Communication

  • Ken Medema - Humor, Diversity, Change, Teamwork / Teambuilding

  • Jim Meisenheimer - Sales, Customer Service, Time Management/Self-Management, Management

  • Michael Melnik - Change, Attitude, Training, Leadership, Success, Human Resources/Labor Relations

  • Albert Mensah - Sales, Change, Customer Service, Motivation, Sports/Athletics, Business Growth

  • Frank Miles - Performance Improvement, Success, Humor, Motivation, Entertainment

  • W Mitchell - Inspirational, Motivation, Success, Leadership, Change, Diversity

  • Hank Moore - Future, Strategic Planning, Healthcare, Change, Consulting, Innovation

  • Jim Morris - Political, Humor, Government & Politics, Entertainment, American Legends, Master of Ceremonies

  • David Naster - Health & Nutrition, Human Resources/Labor Relations, Motivation

  • Rich Natole - Character Portrayals, Humor, Entertainment, Master of Ceremonies

  • Deborah Norville - Political, Success, Women in Society, Healthcare, Life Balance, Family

  • Kevin E. O'Connor - Leadership, Business of Healthcare, Presentation Skills, Coaching, Communication, Medical/Dental

  • Joe O'Rourke - Motivation

  • David Okerlund - Motivation, Attitude, Healthcare, Agriculture, Change, Leadership

  • Jim Pancero - Sales, Consulting, Training, Branding, Teamwork / Teambuilding, Business Growth

  • Alan Parisse - Business, Change, Leadership, Sales, Real Estate, Business of Healthcare

  • Mark Pearson - Agriculture, Green / Environment, Marketing/Merchandising, Humor

  • Bob Phibbs - Retail/Restaurant, Sales, Business Growth, Marketing/Merchandising, Customer Service, Employees/Workforce

  • Connie Podesta - Leadership, Management, Motivation, Humor, Relationships, Communication

  • Bob Pritchard - Motivation, Change, Customer Service, Marketing/Merchandising, Branding, Leadership

  • Howard Putnam - Leadership, Customer Service, Corporate responsibility, Management, Change, Ethics/Integrity

  • Nido Qubein - Communication, Peak Performance, Leadership, Productivity, Success, Sales

  • James Ray - Best-selling author, Inspirational, Vision/Purpose, Goal Setting, Entrepreneurism, Peak Performance

  • Andrew Razeghi - Innovation, Creativity, Leadership, Strategic Planning, Business Growth

  • Don Reynolds - Political, Global Economics, Business Trends, Change, Economy, Future

  • Naomi Rhode - Medical/Dental, Teamwork / Teambuilding, Leadership, Motivation, Inspirational

  • Jeanne Robertson - Life Balance, Change, Communication, Humor, Motivation

  • Anne Ryder - Religion / Spirituality, Vision/Purpose, Relationships, Life Balance, Inspirational, Healthcare

  • Mark Sanborn - Change, Customer Service, Leadership, Teamwork / Teambuilding, Best-selling author

  • Barbara Sanfilippo - Motivation, Customer Service, Sales, Employees/Workforce, Life Balance, Success

  • Mike Schlappi - Inspirational, Motivation, Education, Success, Sales, Healthcare

  • Shawna Schuh - Sales, Communication, Etiquette, Relationships, Leadership, Presentation Skills

  • Greg Schwem - Humor, Entertainment, Master of Ceremonies, Technology, Computers

  • Don Shula - Sports/Athletics, Motivation, Cancer, Healthcare

  • Ozzie Smith - Sports/Athletics, Business, Motivation, Teamwork / Teambuilding, Competition

  • Mary Sotile - Relationships, Life Balance, Women in Society, Success, Communication

  • Wayne Sotile - Relationships, Healthcare, Psychology, Family, Humor, Performance Improvement

  • Laura Stack - Organizational Skills, Life Balance, Information Overload, Time Management/Self-Management, Productivity, Stress

  • Dr. Gene Stanaland - Economy

  • Russ Stolnack - Humor, Entertainment, Master of Ceremonies, Character Portrayals

  • Jim Stovall - Attitude, Humor, Diversity, Success, Vision/Purpose, Motivation

  • Jeff Thredgold - Economy, Future, Current events, Global Economics, Government & Politics, Business

  • Jeff Thull - Sales, Strategic Planning, Marketing/Merchandising

  • Bryan Townsend - Customer Service, Humor, Inspirational, Teamwork / Teambuilding, Motivation, Education

  • Robert B. Tucker - Innovation, Business Growth, Creativity, Business

  • Bruce Tulgan - Management, Teamwork / Teambuilding, Generation Issues, Coaching, Human Resources/Labor Relations, Leadership

  • Jim Tunney - Customer Service, Motivation, Teamwork / Teambuilding, Leadership

  • Art Turock - Change, Leadership, Sales

  • Joe Tye - Vision/Purpose, Motivation, Business of Healthcare, Leadership

  • Phillip Van Hooser - Leadership, Customer Service

  • Peter Vidmar - Goal Setting, Sports/Athletics, Motivation, Teamwork / Teambuilding, Creativity, Peak Performance

  • Bill Wagner - Business Growth, Employees/Workforce, Entrepreneurism, Leadership, Organizational Development, Performance Improvement

  • Denis Waitley - Productivity, Change, Image/Self-Esteem, Motivation, Peak Performance

  • Marcia Wallace - Celebrity, Healthcare, Cancer, Women's Health, Inspirational

  • George Walther - Communication, Customer Service, Leadership, Sales, Business of Healthcare, Motivation

  • Matt Weinstein - Stress, Humor, Best-selling author, Management, Teamwork / Teambuilding, Motivation

  • Desi Williamson - Leadership, Sales, Diversity, Motivation

  • Orvel Ray Wilson - Best-selling author, Sales, Marketing/Merchandising, Competition, Negotiation, Motivation

  • Barry Wishner - Change, Leadership, Sales, Business Growth

  • Richard Worzel - Future, Generation Issues, Business Trends, Consumer Trends, Strategic Planning, Innovation

  • David Yoho - Sales, Marketing/Merchandising, Negotiation, Competition, Communication

  • David Zach - Change, Business Trends, Vision/Purpose, Education, Technology, Future



    • Professional Speakers Network
    P.O. Box 810
    Zionsville, IN 46077
    Fax 317-873-0800 - Toll Free 800.222.1556

    info@tillergroup.com





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